Have you ever tried to access BitLocker recovery keys from Intune with the role of Help Desk Operator… and found yourself faced with an access denial? In this video I show you step by step how to solve the problem by creating a custom role in Microsoft Sign in and assigning it correctly. What you will see in the video: – Why the Intune Help Desk Operator role is not enough – How to create a group that can be assigned to Enter roles – Building a custom role with the right permissions – Assigning the role to the group (with Hazel as an example) – The final check: successful access to the BitLocker keys Perfect for those who work in IT support, help desk or Microsoft 365 administration and want to give secure and controlled access to the recovery keys. For further information: Create a custom role in Microsoft Entra ID Overview of role-based access control in Microsoft Entra ID Assign Microsoft Entra roles If the content was useful to you, subscribe to the ITSpecialist.News channel and newsletter for other practical tutorials and updates from the Microsoft 365 world.
(Source: YouTube Channel Riccardo Corna | IT Specialist)
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