Battery problems can be caused by aging, life cycle, improper functioning of the AC adapter, and so on. 00:00 Check the health of the battery and power supply in the BIOS 01:14 Reset the power supply 01:30 Reset the battery 02:26 Update the Drivers with SupportAssist 03:05 Update the BIOS from the support site 04:05 Settings Power Management If you experience one or more of the battery-related symptoms mentioned below, follow the steps below to resolve issues relating to battery, for example: The notebook battery does not hold a charge. The battery indicator LED does not illuminate, flashes in a specific pattern, or flashes continuously. The battery is not recognized, detected or detected by the notebook. The battery charge is locked at a certain percentage. If you experience one or more of the AC adapter-related symptoms mentioned below, see How to Troubleshoot AC Adapter Problems on a Dell Laptop. The AC adapter or charger fails to charge the battery. The AC adapter cannot turn on the notebook or the LEDs on the notebook do not light up. The AC adapter LED is off. AC adapter error messages. For example, The ac adapter type cannot be determined. This prevents optimal computer performance. Support Links Troubleshooting Battery Problems on Dell Notebooks: How to Check Battery Health on Dell Notebooks: Dell Notebook Battery – Frequently Asked Questions Manuals and Documentation Need more support? contact us via social media or ask the community: Twitter @DellHelp : More Dell contacts: Dell Community: #dellsupport #dellhelp #battery #dell #alienware
(Source: YouTube Channel Dell Support)
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