If you encounter a “Printer is offline” or “Printer is unavailable” message and your computer or mobile device cannot detect your HP OfficeJet Pro printer over your Wi-Fi network, learn how to restore the printer’s connection. This video primarily works with Wi-Fi connections, but it also works with wired Ethernet and USB connections. Chapters: 00:00 Introduction 02:06 Restart your device 03:04 Reset the printer network settings and reconnect the printer to the network 04:34 Remove and re-add the printer to the HP App 05:47 Perform Diagnosis and Fix from the HP App This video is for the following models: – HP OfficeJet Pro All-in-One Printer, 8120, 8120e, 8122, 8122e, 9110b, 9117b, 9120, 9120e, 9125, 9125e, 9128, 9128e, 9129, 9129e, 9130, 9130b, 9130e, 9135e – HP OfficeJet Pro Wide Format All-in-One Printer, 9720, 9720e, 9730, 9730e You can find other valid videos on. You can find more support options for your HP device at . For step-by-step instructions, connect with our virtual agent: Continue a conversation: SUPPORT FORUM: FACEBOOK: Through our portfolio of printers, PCs, mobile devices, solutions and services, we design amazing experiences. This video was produced by HP. #HPSupport #HP #繁体中文 Restore Wi-Fi and fix “Printer Offline” message | HP OfficeJet Pro 8100, 9100, 9700 Printer
(Source: YouTube Channel HP Support)
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